Refund policy
We want you to be satisfied with your purchase.
Return Period
Customers may request a return within 14 days of receiving their order.
To be eligible for a return, the item must be:
-
Unused
-
In its original condition
-
In the original packaging
Non-Returnable Items
Certain items may not be eligible for return for hygiene or safety reasons.
Return Process
To initiate a return, please contact our support team at:
Please include your order number and the reason for your request.
Damaged or Incorrect Items
If you receive a damaged or incorrect product, please contact us within 48 hours of delivery and include photos of the item and packaging.
Refunds
Once the returned item has been received and inspected, a refund will be issued to the original payment method.
Refund processing times may vary depending on your bank or payment provider.